See answers to frequently asked questions below. Still got questions? Just get in touch!
Is your packaging recyclable?
All our gifts are delivered in recyclable packaging. No plastic in sight.
How much is delivery?
Delivery is free for all UK orders. Is there anything better than free delivery?!
How long does delivery take?
Delivery time is estimated at checkout. All of our gifts are custom made-to-order. It takes 2-3 working days to print them before being posted so the average time is around 5 working days. This can be longer or shorter depending on the time of year.
Can I get a refund?
As all our gifts are made to order we can only offer refunds if they arrive damaged. Please double check all the personalisation before hitting that confirm button!
I can't find the colour I want! Can you help?
Yes we can! Just get in touch and we offer a bespoke colour service which means we can adapt the editor on the website to suit any colour scheme you need.